WARRANTY
- We provide warranty against defects and workmanship issues.
- Different products have different warranty coverage
- Each request for warranty will only be handled with clear, detailed pictures of the product, in combination with proof of purchase date.
Check if your damage is covered by warranty:
- Determine whether the damage should be covered by warranty. We do not over the following:
- Normal wear resulting from standard usage that occurs over time. (chipped topsheet from docks, sun faded topsheet, etc)
- Damage resulting from contact with objects. (Rails, jumps, docks, boxes, stumps, rocks, etc, etc.)
- Damage to product resulting from improper care or unnecessary roughness. (jamming tip/tail into obstacles, product flying off of roof racks, etc)
- Parts, hardware, accessories that were lost or have gone missing AFTER receiving your shipment.
- Ropes, handles and Handle Guards are not covered for warranty
- Limited warranty on trick skis.
- Products used commercially, for rental or for demo’s are not covered for warranty.
- Contact warranty@kdskiseurope.com with your request, proof of purchase date and clear, detailed picutres. When information is missing, we will not start the warranty procedure.
- Please provide
- Full name, full address, phone number
- Clear and detailed pictures of the product
- Proof of Purchase date
- What is your request?
- Please provide
- We will contact you about the next step.
You can contact us at all times:
KD SKIS EUROPE
Waterhoen 17
1511 KN The Netherlands
+31683008609
